Shipping Policies

Shipping Policy for Zutilla

1. Shipping Locations :- We currently ship across India. For international shipping, please contact us at Care@zutilla.com for assistance.

2. Processing Time :- Orders are typically processed within [ 7 business days]. You will receive a confirmation email once your order has shipped.

3. Shipping Methods :- We offer the following shipping - options:

  • Standard Shipping: [Estimated delivery time - 8-14 days]
  • Express Shipping: [Estimated delivery time - 0-7 days]

4. Shipping Costs :- Shipping costs are calculated at checkout based on your location and the shipping method selected.

5. Order Tracking :- Once your order has shipped, you will receive a tracking number via email, allowing you to track your shipment’s progress.

6. Delivery Issues :- If you experience any issues with your delivery, such as a delayed or lost package, please contact our customer service at [Care@zutilla.com] so we can assist you promptly.

7. International Shipping :- For international orders, please note that additional customs fees, taxes, or duties may apply. These charges are the responsibility of the customer.

8. Returns and Exchanges :- For information on returns and exchanges, please refer to our [Returns Policy] page.

9. Contact Us :- If you have any questions regarding our shipping policy, please reach out to us at:

  • Email Id : [Care@zutilla.com]
  • Phone Number : [+91 75978 00941]

Frequently Asked Questions

Yes, Zutilla offer customization options for juttis, allowing you to choose colors, designs, and sizes according to your preferences.

Yes, traditionally crafted juttis are very comfortable for all-day wear, especially when they are made with high-quality materials and a soft inner lining. We prefers high-quality lining leather in our jutti to make it more comfortable.

Measure your foot length, refer to the size chart given on product page below product description , and choose a slightly tight fit as juttis stretch over time.

To care for your jutti, clean it regularly with a soft cloth, avoid water, store it in a cool, dry place, and If your jutti has a stubborn stain, just use a wet cloth with some soap to clean it, then use a dry cloth to wipe it off.

Juttis are a great example of handcrafted art, often made using traditional techniques. The process involves cutting the material, stitching, and adding decorative elements, which can include beads, sequins, and mirror work.